| Issue ID | 1575106 |
| Internal NHTSA # | 11221637 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2015 |
| File date | 20/02/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | At approximately 70,000 miles, problems began. First noted the coolant container was contaminated with oil and sludge. Entire system was sludged, did not know why. I had the system completely flushed and all new fluids replaced. 2 weeks later, again, the sludge appeared and coolant container filled with oil and coolant hose burned through due to the oil. The coolant hose was replaced. And again i had the entire system fluids flushed. Again, the same thing happened with sludge but this time as i was driving the car 2 miles from my home to a main street bank, smoke came from the hood. Opened the hood, smoke coming out from engine, and a sludge substance exploded throughout the car and oozed out of the car. Could no longer drive the vehicle due to engine seize concerns. Car was meticulously maintained- oil changes regularly, inspections etc. I was told i'd have to possibly get a new engined, or at the least have two head gaskets replaced at a cost of $5,500. Despite kia touting the 100,000 mile power train warranty, and after weeks of trying to get the dealer to fix it, then went up the corporate ladder speaking with corporate, i was finally told that the warranty did not apply to me because i was not the original owner!!!! This despite the fact that i purchased the car certified pre-owned from the kia dealer and was told that there was a 100,000 mile powertrain warranty that applied- that this was a selling feature!!! I could not drive the car for a couple of months while i tried to resolve the issue with kia- but they refused. There was a 2014 recall on the same car, and this car was a 2015, manufactured in 2014. I owed $9,000 on the car!!!! Needing a car, i bought a used buick for $2600 to use since it would be cheaper than renting a car, and will sell that car when needed. Can't upload the photos and the repairs info at this time. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PATCHOGUE, NY |
| VIN pattern | 5XYKUDA7XFGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |