2015 KIA SORENTO Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SORENTO 2015 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SORENTO 2015 engine and complaints other owners have filed.
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2015 KIA SORENTO Engine Problems, Complaints and Defects

 Issue ID1373553
 Internal NHTSA #10980556
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2015
 File date11/04/17
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemWe started having problems at about 20,000 miles. The car was pulling as we tried to accelerate and smoke would blow out of the tailpipe. We took it into the dealership in which they stated we had sludge in the engine. They stated to maintain regular oil changes, but we would need a new engine. 4 months later they did an oil change and stated the oil was clear of sludge. Within 2 weeks, we heard a loud banging sound from the engine, it got louder and was barely going 5 miles/hr. We were on a major road and were able to pull into a parking lot. We had it towed to the dealership (central kia of plano). Without even looking at it, they said it was the sludge in the engine and we needed our engine replaced ($7000). They would not even look under the hood until we paid them $400 to open it up. They stated the work would not be covered under our warranty even though we are only 2 years into it and around 30,000 miles. I called kia consumer affairs (800-333-4542) and they contacted the dealership and that's when they finally opened the hood and found sludge in the engine. They took pictures and sent it to kia "tech" in which our claim was declined due to "lack of maintenance". We provided receipts for our oil changes. They did not accept 3 of them because they did not have a "po#" and they did not accept 2 of my credit card receipts. I told kia consumer affairs the 2015's are having the same issues as the recalls 2011-2014. She stated the dmv is collecting information on the 2015's. Everyone call consumer affairs!! There is an engine problem with the 2015's and kia is not standing by their warranty. We have not been provided a rental car. I have also escalated this issue to kia's "escalation dept" in which they stated to get them more receipts and "tech" can review the case again! I have gathered more receipts including how often we were putting oil in between oil changes.
 Vehicle Mileage at Failure32300
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateDALLAS, TX
VIN pattern 5XYKT4A60FGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed40
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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