| Issue ID | 1592833 |
| Internal NHTSA # | 11244429 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 22/05/18 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 kia sorento. While driving 60 mph, the sun roof exploded without warning or impact. When the glass was shattered, the driver sustained minor cuts to the right hand and arm that did not require medical attention. The contact stated that this was the second occurrence of the failure. The contact's insurance company advised her to take the vehicle to a glass company to be repaired. The failures were not diagnosed by an independent mechanic or dealer. The manufacturer was not notified of the failures. The approximate failure mileage was 30,000. Consumer stated the sunroof exploded for no reason at all. I did notified the headquarters of kia and provided pictures from both instances and the person said that they won't do anything at all. This is a safety issue that this happened not once; but twice in the same vehicle. *jb |
| Vehicle Mileage at Failure | 32000 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | DUBLIN, CA |
| VIN pattern | 5XYKWDA77EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |