| Issue ID | 1382838 |
| Internal NHTSA # | 10993468 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 04/06/17 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While driving at 25 - 30 mph a loud noise sounded from under the car. A repetitive banging sound then occurred. I pulled over to inspect the car but found no damage or anything unusual. When pulling away all was quiet but i then heard the sound of metal grinding noises and a short while later the wheels suddenly locked up. A similar event happened at 24,000 miles and this time at 48,500 miles. Both times the service department stated it was rear differential failure. The first time occurred driving straight on a rural road and the second while going around a slight bend on a rural road. The wheels locking up suddenly on the second differential failure occurred while going down hill on a straight road traveling at less than ten miles per hour while trying to get to a safe location to pull over. I traveled less than 1 mile from when the initial noise was heard. It was raining and the vehicle slid slightly sideways when the wheels locked up. Had i been driving faster an accident likely would have occurred. |
| Vehicle Mileage at Failure | 48500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TARENTUM, PA |
| VIN pattern | 5XYKTDA72EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |