| Issue ID | 1717199 |
| Internal NHTSA # | 11387830 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 05/01/21 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Low beam headlights, and tail lights, burning out frequently, and at the same time! This happens at least once per year, and both headlights go out at the same time, leaving my family and i driving in the dark. This seems to happen when you start the vehicle. It's been an ongoing issue for 3+ years. It's very scary and a significant safety issue, rendering the vehicle useless until repaired. I see online that there are thousands of others who have this same issue. Kia customer service will not acknowledge that this is a known issue (even though the local dealership did) and both kia and the dealership agree that this problem is not covered under warranty because there has not been a recall. This is a life or death situation and kia needs to take ownership of it before someone gets hurt. Cars need functioning headlights and break lights. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WAUKEE, IA |
| VIN pattern | 5XYKT3A66EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |