| Issue ID | 1396426 |
| Internal NHTSA # | 11011995 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 10/07/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | 1st occurrence: on july 10, 2017, at about 11:30 a. M., i made a left turn on a city street in las cruces, nm, which took me through an underpass. It was a 'wide' turn and i was probably moving at about 25 mph. About half way through the turn i lost power steering and by brute force, was able to turn my car and avoid the wall of the underpass. Had there been another car to my right, i would most likely have hit it on the driver side. I brought my sorento to a stop and was able to restart the engine. I am unsure which came first, the loss of power steering or the engine stopping. Later that day, i took the car to the local kia service facility where no problem(s) could be found. I was the sole occupant of my sorento at the time of this first incident. 2nd occurrence: on july 27, 2017, at about 2:00 p. M., i made a right turn on a city street in las cruces, nm. Immediately after completing the turn and just beginning to move straight ahead at about 30 mph, i once again lost my power steering. Fortunately there were no other cars in close proximity and i was able to coast into a parking lot, once again using brute force to steer. The engine was not running when i brough my sorento to a stop, but i was able to restart and drove directly to the same kia service facility. No problems could be found this time either. Though i am not 100 percent certain, i believe the loss of engine power preceded the loss of power steering. My wife was with me when this incident occurred. |
| Vehicle Mileage at Failure | 17720 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAS CRUCES, NM |
| VIN pattern | 5XYKT3A68EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |