| Issue ID | 1388605 |
| Internal NHTSA # | 11002507 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 26/06/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Had oil changed on thursday. Went on trip on friday. On saturday, the vehicle started acting like it wasn't gearing up going up a hill. On sunday, it was losing power going up hills. Had to take foot off excelloator and pat it and then hold it down to get up to 70mph. Using a lot of gas from 25 miles per gallon to 14 mpg. Couldn't drive over 65 on the way home. Took it to dealer. He said oil was 2. 5 qrts low even though i just had it changed. They checked the recall and oil and gas filters but cannot find anything wrong with it. Now it will only go 40 mph. They are confused and calling kia master mechanic. The recall states this exact thing happening but they say it is not the recall. |
| Vehicle Mileage at Failure | 82000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CARTHAGE, TX |
| VIN pattern | 5XYKT4A6XEGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |