| Issue ID | 1557062 |
| Internal NHTSA # | 11197094 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 09/04/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Takata recall my 2014 kia sorento suv awd engine it ried to stalled in the middle of the highway on me as i was driving on the highway at 65 mph at the exit it stopped at the light. Even though i took my kia in the dealership to have a software updated (ksda) in the begining of this year 2019. I was all most in a car crash from this. Becasue cars on the highway were coming my way to get off i was so scared. I called kia dealership. I was told that my truck was not on the recall list. I knew it was becasue my truck had all the symptoms. I was told to drive it to the dealership even through i express my concern that it was something wrong with the engine i was still told to drive the truck in. The person on the phone did not even care i could have been in a really bad accident as cars were drving 65mph. So i asked my husband to take it in. He did. Kia said that they will look at it and let me know by the end of the day. Day 1 no one called day 2 i called kiaa tech said someone will call me mid afternoon. After day 2 no one called mid afternoon of day 2 so on day 3 i had to call to see what was going on then i was told kia would replace my engine with a brand new engine not a refurbuised engine. But i dont think that will fix the problem.. I saw these recalles months before this happened for other suv's like mine. I looked everyday on the website starting in jan 2019 with my vin # nothing i am concern becasue after reserach i noticed that even though kia fixes the problems of the engine it stalked again on other customers. I am so scared to get back in that truck. I also had an appiontment schedule to fix the door locks due to recall not unlocking or locking on the recall webiste before all this engine stuff. I mention this to the kia tech which he said do not worry we will fixed that too.. |
| Vehicle Mileage at Failure | 65000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILWAUKEE, WI |
| VIN pattern | 5XYKTCA69EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |