| Issue ID | 1398339 |
| Internal NHTSA # | 11013620 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 01/03/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 kia sorento. The contact stated that the engine seized while driving 80 mph. The vehicle was towed to a dealer (the kia store, 5325 preston hwy, louisville, ky 40213, (888) 214-1809) where it was diagnosed that the engine assembly needed to be replaced. The contact was not included in nhtsa campaign number: 17v224000 (engine and engine cooling). The manufacturer was notified of the failure and provided no solution other than the dealer replacing the part. In addition, the dealer replaced the ignition switch per an unknown recall. The contact had two keys and the dealer later provided one key, stating that the contact would need to pay for the second key. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LOUISVILLE, KY |
| VIN pattern | 5XYKT3A61EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 80 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |