| Issue ID | 1279474 |
| Internal NHTSA # | 10862006 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2014 |
| File date | 15/12/15 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | I love my 2014 kia sorento, but for the speedometer needle. It is virtually unreadable during the daytime and constitutes a safety issue when the driver has to take his eyes off the road for several seconds to see how fast he is going. This is especially dangerous on a metropolitan freeway. The local kia dealer (mesa, az) said they hadn't heard of the problem and, in any event, could not help and referred me to corporate kia. Corporate kia referred me back to the local dealer. I understand from internet forums discussing this issue that, first, i am one of many complaining about this speedo-unreadable issue and, second, kia corporate is indeed aware of the problem (see case # [xxx], june 10, 2013), but offers no relief, other than "they are working on it." i am told kia may have resolved the issue in its 2015 model (which seems an admission of fault), but that does not help me and other owners of the 2014 model. It seems a simple fix: replace the 2014 speedometer unit with that of 2015. Or, heck, paint the speedo needle white, instead of the existing dull red on a black background. I respectively request the nhtsa to resolve this safety issue, soonest. Thank you. :) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 1800 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAN TAN VALLEY, AZ |
| VIN pattern | 5XYKW4A77EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |