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2013 KIA SORENTO Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1725965
Internal NHTSA #	11397090
Manufacurer	Kia Motors America
Brand	KIA
Model	SORENTO
Model Year	2013
File date	16/02/21
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	There was a recall in 2017 for the speed sensor on the rear wheels. The sensors failed repeatedly and kia, on the recall just sprayed silicone on the electrical connections. The sensors continued to fail and all the lights on the dashboard continued to stay on. After the so called recall fix, i paid $326. 00 twice for the left rear sensor, and $326. 00 for the right rear. However, kia is not placing anything on the electrical connection to further prevent the failure of the sensors. In august 2020, i paid kia to replace the sensor on the rear and did not drive the vehicle until january 28, 2021. Upon starting the vehicle, the lights stayed on which the dealer states that the sensor was bad. I explained that the vehicle has not been driven since it was replaced in august 2020. Again, i had to pay to have it replaced as the dealer said. When i picked up the car, i asked for the old part, and was told they threw it away. The service advisor refused to look into the trash to find the old part. I called kia headquarters to make a complaint and was told that their system was down and they could not take my complaint. I cannot continue to pay kia money to keep replacing the sensor, of which i cannot access, and they know that it is a defect. I have spent over $1200 since the recall was first issued on the same problem. There should be a permanent fix to this. These wires are underneath the car and exposed to water from rain on the streets as you are driving. Why kia do not find a way to cover the electrical wiring is what i think should be done, and not have me to pay $300 everytime it fails. The recall fix is not working.
Vehicle Mileage at Failure	70209
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PORT ST LUCIE, FL
VIN pattern	5XYKW4A26DGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2013 KIA SORENTO Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2013 KIA SORENTO Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?