| Issue ID | 1705736 |
| Internal NHTSA # | 11375734 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 01/05/15 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | Since i purchased my vehicle in 2015 with around 45,000 miles, i noticed paint chipping off the roof where it meets with the windshield. Now, i have large chunks of paint chipping away on the hood and on the panel between the door and windshield, exposing metal frame. After searching online, i noticed many people with this exact same problem with their kia sorento; same year and same pearl white color. I have taken it to a paint shop, and they said it's a "delamination" problem, and it's a defect in the manufacturer's paint. It will only continue to worsen. I took it to kia (after having my engine replaced due to engine failure and seizing on the highway), and i was told that i would have to cover all expenses to fix it. Not only are large chunks of paint chipping off, but all the areas are becoming severely rusted. This should not happen!! Not only is it a paint defect that kia should cover, but it can become a safety hazard when it begins to weaken around the windshield! I have had to have my engine replaced (which i had to fight for as well before almost causing a major accident on the highway once my car seized at 70 mph) and my paint is coming off in large quantities and rusting, depreciating the value and safety of my car, and it's not even 10 years old!!! I've had nothing but problems since i started financing my car. Kia knows this is a problem, yet will not do anything about it. I want something done! A recall should be set in place, especially after hundreds of consumers have had the same problem!! |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALTAMONTE SPRINGS, FL |
| VIN pattern | 5XYKU3A65DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |