| Issue ID | 1285887 |
| Internal NHTSA # | 10870885 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 22/05/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Car was parked. Went to start it up to and car wouldn't start. Engine kept turning over and over. First few times this happened, i was eventually able to get the car started but it would shake, vibrate, and hesitate while driving. Eventually, i went to start the car from park and it wouldn't start. I was able to get it started by jumping it, but the vibrations, shaking, and hesitation continued. I took it to the dealership and was told the problem of were the result of low fuel due to a failure with the high pressure fuel pump. While driving home on the highway, the vehicle experienced a sudden loss of speed (i. E. 65 mph to 20 mph) and significant decrease in power, which is very dangerous. Car has 71,000 miles on it. All routine services have been performed on the car at the dealership and oil has been changed routinely as specified. |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WINSTON-SALEM, NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |