| Issue ID | 1709385 |
| Internal NHTSA # | 11378301 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 03/11/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 kia sorento. The contact stated that while driving 35 mph, there was an abnormal knocking sound coming from the engine, without warning. Due to the failure, the contact had the vehicle towed to the residence. An independent mechanic arrived at the residence to inspect the vehicle. Upon inspection, the mechanic recommended that the vehicle be serviced by an authorized kia dealer. The vehicle was towed to stokes kia (202 s. Goose creek blvd, goose creek, sc 29445) to be diagnosed. The mechanic diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and agreed to pay for the parts while the vehicle owner pay the labor cost. Upon investigation, the contact discovered nhtsa campaign number: 20v750000 (engine) which was linked to the failure. The vehicle was repaired. The failure mileage was 108,000. |
| Vehicle Mileage at Failure | 108000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MONKS CORNER, SC |
| VIN pattern | 5XYKT4A17DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |