| Issue ID | 1635521 |
| Internal NHTSA # | 11299543 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 01/08/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | My name is [xxx] . My daughter had a 2013 sorrento... Took great care and did the scheduled oil changes ... Now i have the vehicle because she died 2017. Did not drive it much.. It has around 40000 miles . 2018 the engine froze up. I could start it. I had it towed to the canton michigan kia dealership ... I was told they would put a new engine in because it's their fault. Just need to have the proper procedures to get an approval from kia... After weeks they came back and said no unless i can prove every 6 months she and myself had scheduled oil changes. I'm 90 years old and trying to call the different kia dealerships to get records. And i had other people do oil changes. I would not buy an sorrento. I put to batteries in it thinking my problem with the car was that. Now the car is sitting in the dealership. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DEARBORN HEIGHTS, MI |
| VIN pattern | 5XYKUDA22DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |