| Issue ID | 1579076 |
| Internal NHTSA # | 11229580 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 01/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 kia sorento. While driving on the highway, the engine overheated. The contact pulled over and called an independent mechanic who diagnosed that the engine seized. The contact stated that the vehicle was well maintained with regular oil changes. The vehicle was towed to herb chambers kia of burlington (93 cambridge st rte. 3a, burlington, ma 01803, (781) 202-3456) and they stated that there were no recalls. The contact stated that the dealer rudely referred her to the manufacturer. The dealer stated that they would charge the contact for the initial diagnostic testing. The manufacturer advised the contact to go back to the dealer and was informed that they would not charge for the diagnostic test or repairs. The contact stated that they would call back. The failure mileage was 97,000. *bf |
| Vehicle Mileage at Failure | 97000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WOBURN, MA |
| VIN pattern | 5XYKWDA26DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 28/12/17 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | STEPHEN SIROIS |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |