| Issue ID | 1447903 |
| Internal NHTSA # | 11073505 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 14/02/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Car recalled due to defective manufacturing process leaving metal shavings in engine. Took to dealer oct 2017 as directed. Dealer changed oil and reported no problem. Car was serviced regularly and ran no problem oct 17 until feb 15 2018. No engine warning light activated ever but engine seized while driving in 4 lane traffic during rush hour traffic. Dangerous push car across multiple lanes with good samaritan help. Car towed to dealer. At my expense. No car now for 4 days. Dealer (kia berwyn il.) not returning phone calls. Dealer evidently did not check for metal shavings in system at time of recall. Car seizing and smoking while going 40 mph was a major safety hazard. Dealer service employee did not mention the safety recall in 2017 & fact we complied as instructed. Have been reading blog posts regarding similar problems not being honored by kia and i now know about threatened class action law suit. If kia will not return my calls & replace engine at no cost i will seek legal remedy. Please advise. Thank you. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 150000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LAGRANGE PARK, IL |
| VIN pattern | 5XYKU3A69DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |