2013 KIA SORENTO Engine Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SORENTO 2013 engine. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SORENTO 2013 engine and complaints other owners have filed.
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2013 KIA SORENTO Engine Problems, Complaints and Defects

 Issue ID1419125
 Internal NHTSA #11041134
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2013
 File date06/10/17
 ComponentENGINE
Product type codeVEHICLE
 Description of the problemOn october 6th, i was commuting home from work and my vehicle started making noise upon acceleration that sounded like something was loose. Once i arrived at my house, i noticed a knocking sound as i put my vehicle in park. Out nearest kia service department is not open on saturdays so i took it to a nearby mechanic. They determined there was a bearing issue and i would have to replace the engine. They had a difficult time giving me a complete estimate because they had trouble finding all parts needed. I contacted kia on monday and asked if they could help me as i was just a bit over the 100,000 warranty. They suggested i call kia and speak to a customer service rep and open a case with them. I opened a case and they suggested i bring my car into kia for a diagnostic. I brought it in on tuesday and they confirmed there was a bearing issue and the engine would need to be replaced. I was quoted $7,700 before tax for a re-manufactured engine and over $12,000 for a fully assembled engine. My request for kia to assist me with this repair was put in, i forwarded my maintenance records to the dealership and they sent that along with some photos the district parts and service manager requested of my engine. I did not hear back from kia even after attempting to follow up daily until october 25 after i requested my case be escalated. I inquired with my case manager, customer service reps, and the service manager at the dealership about what actually went wrong with my engine and how this situation is unlike the most recent recall on my same year make and model engines-only those were gdi. I confirmed that it was a rod bearing that caused metal shavings to be fond in my engine. Based on my research of the recent recall, this is exactly what the issue was. I'm not sire why with so many similar complaints, other engines were not considered in the recall.
 Vehicle Mileage at Failure110000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateLIVERMORE, CA
VIN pattern 5XYKT4A16DGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed50
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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