| Issue ID | 1411485 |
| Internal NHTSA # | 11030863 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 08/09/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I experience a loud knocking in my engine, upon bringing to the dealership for further inspection, the engine is believed that the rod bearings failed and the engine has metal debri insode of engine. Causing the engine to be completely unusable and possibly other engine damage because of this. Not to mention the sensors on the car never came on to warn me of any possible problems that might be happening. The car is still being owed on and in undrivable condition. It has been since parked, except when towed ( full bed tow) to the dealership for inspection and than towed back to my residence. The estimated cost kia offered was over $9,000 for parts and labor with only a 12,000 mile/ 1 year warranty when the original engine warranty is 100. 000 mi warranty. The maintence has been kept up on during the life of the vwhicle and no known negligence was done to cause this problem. The problem was identified when my husband was driving and the car stalled out 3 times while picking up our kids from school. When he arrived home it had lound knocking noises coming from engine , so we arranged for the dealer to inspect the issue. They informed me it was over their warranty because of the mileage and wouldnt cover the damage. I have since found out other owners with similar problems as my kia happening to them as well as the lawsuit that kia /hyundai paid out for repairs in the case greg wallis vs. Kia motors case #8:16-cv-01033 (us district court for the central district of california. With them agreeing to pay all repairs. |
| Vehicle Mileage at Failure | 118000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SURPRISE, AZ |
| VIN pattern | XYKU4A21DG4XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |