| Issue ID | 1315930 |
| Internal NHTSA # | 10904585 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 30/08/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On tuesday, august 30th, 2016, my husband was driving in our 2013 kia sorento with our two toddlers when the car just stopped running with no warning whatsoever. He was going approximately 45 mph driving straight when the failure occurred. We lost all power including power steering so it took all he had to coast and pull over safely. He called kia who got a tow truck en route to tow the vehicle to our dealership. My dad had to come by to pick up my frightened girls while my husband waited with the vehicle (it took two hours). We have never had any major issues before with this vehicle and faithfully had it maintained through the dealership. The next day, the service department gave us news we were not expecting; the engine was blown as we broke a crankshaft. This vehicle only has 36,000 miles on it!! Luckily this is covered under the warranty since they verified that it was properly maintained by them. Fast forward a week and we get the call tonight that kia has yet to release a new engine to be installed and they have no time frame. |
| Vehicle Mileage at Failure | 36000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAINT AUGUSTINE, FL |
| VIN pattern | 5XYKT4A1XDGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |