| Issue ID | 1027685 |
| Internal NHTSA # | 10555776 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2013 |
| File date | 05/12/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | about 6 months ago when my radio turned off and wouldn't turn back on. I took it into the dealership and they said that it must have been a one time thing because they we not able to duplicate the problem again. I went with it as this is the 3rd kia i have owned. On 12/5/13 i went to turn my car on and it didn't start, i waited a few seconds tried again and she started. The very next day 12/6/13 i drove to la with my son and on my way back down (90 miles away from home) the radio went out again and my car felt very sluggish. I couldn't call my husband as my bluetooth is connected to my radio and i was already on the road when the radio went out again. Now today 12/11/13 i was driving on the freeway to a doctors appointment. As soon as i get off the freeway i am at a stop sign, i stop. When it is my turn to go is when my car decides to completely shut down! All the lights flickered, the radio went out and my car was still stuck in drive, on a slight hill. I immediately put my hazard lights on, put the emergency break on as i didn't want my car to roll backwards. After trying to restart my car about 4 times i was finally able to put the car in park and restart the car. But she was shaking the entire time until i finally parked the car and went to my appt. I purchased this car for safety as i have never had a problem with any of my other kia's. I will be taking it in to the dealership tomorrow and see what they say. After reading all of these complaints from people with the same exact issue i am looking at kia to recall this car. They shouldn't wait until a fatality occurs to rectify this issue. I live the california so after 3 times for the same reason it will fall under the lemon law but my concern is the safety of everyone else especially my 3 children that i am constantly transporting, and myself on my 140 mile drive daily. Please recall this vehicle! |
| Vehicle Mileage at Failure | 40000 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MURRIETA, CA |
| VIN pattern | 5XYKW4A29DGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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| Dealer's state code | |
| Dealer's ZIP code |