| Issue ID | 1608523 |
| Internal NHTSA # | 11267265 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 07/10/19 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | My windshield-washing system is not spraying water onto either the windshield or the rear window. The dealer has advised me that this is due to the fact that the original mesh in the pump filter screen is so fine that it becomes clogged by washer fluid. A new, coarser mesh is available, at a replacement cost to me of approximately $185. According to the dealer, this is a well-known problem. The part is not defective, broken, or worn-out. Instead, it was not suited to carrying out its purpose in the first place. In other words, the situation is clearly the result of faulty design. I can tell you from personal experience that the inability to clean my windshield on-the-move when necessary is without question a safety concern. It is particularly acute at night, but it is also a problem at other times. For the moment, i must carry cleaning supplies and must sometimes stop the vehicle to clean the glass so that i may safely operate the vehicle. This too entails the risk of being struck if, for example, i am on an interstate highway. I can afford to replace the screen. But many will not be able to do so. It seems to me that this is exactly the kind of problem that should result in a recall. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATLANTA, GA |
| VIN pattern | 5XYKU4A25CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |