| Issue ID | 1123769 |
| Internal NHTSA # | 10649446 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 18/10/14 |
| Component | VISIBILITY:SUN ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | On friday, oct 17, 2014 i drove over 600 miles with my son to an event and returned home. The next morning i discovered the sunroof was shattered. The car was parked next to our house in our driveway at the time. It was very strange as nothing had fallen on the car and there appeared to be no cause. When i called the kia dealership they initially denied knowing of any similar problems with sunroofs shattering. After i google - researched it and talked to them on monday, oct 20, they then said they would not pay for it and i should just submit it as a claim to my insurance company. I have 100 % glass coverage but this seems like a defect and could have been a big problem if it had happened when my son & i were driving. |
| Vehicle Mileage at Failure | 78000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STILLWATER, MN |
| VIN pattern | 5XYKWDA2XCGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |