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2012 KIA SORENTO Visibility Sun Roof Assembly Problems, Complaints and Defects

Issue ID	1028202
Internal NHTSA #	10556130
Manufacurer	Kia Motors Corporation
Brand	KIA
Model	SORENTO
Model Year	2012
File date	13/12/13
Component	VISIBILITY:SUN ROOF ASSEMBLY
Product type code	VEHICLE
Description of the problem	This past friday at about 2 pm i was driving my 2012 kia sorento down highway 50 when suddenly and for no apparent reason my sunroof violently exploded. I pulled over immediately because i wasn't sure at that moment what had actually happened. When i climbed up to look i found that the front portion of my panoramic sunroof was completely shattered. I looked through the glass but found no rock or any other kind of object that may have caused this to happen. Fortunately the sunroof shade was closed otherwise i would have been covered in glass. I called the kia service dept. Where i had bought the vehicle and spoke with the service mgr. I explained to him what had happened and he told me a rock must have flown up and hit it. Now i find that highly unlikely. It was a beautiful day, 57 degrees and visibility was great. I was on an open stretch of road doing about 50 miles per hour. There wasn't any buildings on either side of road and only a few cars scattered in front and behind me. I? M pretty focused when i drive so i think if something would have flown up in front of me that could have come down and smashed my sunroof in i? M almost certain i would have seen it. I personally believe this has to be some kind of manufacturer defect. I then asked him if this was covered under my basic 5 year/ 60,000 mile warranty and he said it was not. So now i? M stuck paying a $500 deductible for my insurance to cover the damage. Your agency really needs to look into this because this isn't fair to consumers like myself who have to pay out of pocket for something that to me at least seems to be a manufacturer defect. The consumer decided to withdraw his complaint. Updated 01/14/13
Vehicle Mileage at Failure	24430
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	PUEBLO WEST, CO
VIN pattern	5XYKUDA20CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1FTFW1E82NKF17602 JTDKN3DUXD1617236 1HD1KEL12GB608244 WDD2120572A030458 KMHLM4DJ1SU144384 MR2BT9F3601213124 WVGZZZ5NZLW874876 1FTNX21F9XEA71081 WDD2193221A068825 WMEEJ31X98K130411 1VWAT7A3XHC072862 KMHJT81VBBU255307

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2012 KIA SORENTO Visibility Sun Roof Assembly Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Visibility Sun Roof Assembly Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?