| Issue ID | 1528703 |
| Internal NHTSA # | 11166448 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 12/12/18 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On three occasions in the last two years, my 2012 kia sorento, while cruising at the speed limit of appx 55 mph on a major highway, totally lost power. Dashboard lights were blinking, but nothing else was operable. On the first two incidents, i managed to steer car onto shoulder. I put the car in park and tried to start it again. After about 30 seconds, car restarted. I was able to drive normally after that. Later on the evening of the first incident, sometime in 2016, i replaced the battery in the fob and thought that solved the problem. After second incident (3/5/17), i took car to herson's kia in rockville, md. They did a diagnosis, which reported no problems. After the third incident (12/12/18), i took it back to herson's kia. They checked and saw that a recall procedure (sc 106) that was supposed to have fixed the problem had been performed on an earlier visit. They again performed a diagnostic, which again reported no problems. They basically said they couldn't do anything about it if they couldn't diagnose the problem. This third incident was pretty frightening because the car lost power in the center lane of a five-lane highway, so i couldn't pull over. This is obviously a situation that could be life-threatening. Although my web research finds that this has happened to many other 2010--2013 kia sorentos,, kia doesn't seem to be able to figure out what the problem is or know what to do about it. |
| Vehicle Mileage at Failure | 72775 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | DERWOOD, MD |
| VIN pattern | 5XYKUDA21CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |