2012 KIA SORENTO Tires Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for KIA SORENTO 2012 tires. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your KIA SORENTO 2012 tires and complaints other owners have filed.
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2012 KIA SORENTO Tires Problems, Complaints and Defects

 Issue ID1082311
 Internal NHTSA #10607117
 ManufacurerKia Motors America
 BrandKIA
 ModelSORENTO
 Model Year2012
 File date14/04/14
 ComponentTIRES
Product type codeVEHICLE
 Description of the problemThe following is from an e-mail sent to big o tire customer service (tbc corp) on june 26/2014 we own a set of 4 defective cooper 107h discoverer lsx plus tires purchased for our 2012 kia sorento ex suv on nov. 29, 2013 from big o tires store #6171 in conifer, co. They balanced and mounted the tires. They did not have time to perform an alignment, so firestone in evergreen, co (11/29/14) aligned the vehicle. In late april, 2014 we noticed a loud rumbling road noise. We had another alignment performed and also took the vehicle to peak kia in littleton, co who determined that all alignments were within kia specs, found no noise with the vehicle on the rack and advised us that the tires were defective. We returned the vehicle to big o tires in conifer. They advised us to have the camber adjusted more and if it couldn't, to install a non-kia after market part which would allow the further camber adjustment. We had the alignment adjusted again. The noise got louder. Kia reinspected the tires, took it for another road test and reviewed the alignment records and again the kia service manager concluded that the tires were defective. We returned the vehicle to big o tires in conifer to seek resolution. The manager stated that our shocks and struts were bad and his lead mechanic stated that we needed this after market part to allow the camber to be further adjusted. At that point we asked to speak with a regional or district manager who could assist us. We were referred to cooper tire. Cooper tire, told us that these are private label tires manufactured by cooper for tbc and to speak with tbc as they handle all warranty claims. Tbc then transferred our call to big o customer service. As i mentioned to [xxx], my wife and i are realtors and we place clients in this vehicle everyday. This creates additional liability for us, big o tire and cooper. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
 Vehicle Mileage at Failure65000
Number of Occurences1
Source of the issueNHTSA WEB SITE
 City and StateEVERGREEN, CO
VIN pattern XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons0
No. of fatalities0
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed30
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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