| Issue ID | 1193198 |
| Internal NHTSA # | 10726468 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 03/04/12 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I purchased this vehicle used on 3-25-15 with a full factory warranty. After driving the vehicle for a few days my wife and i both noticed the brake peddle drifting to the floor while stopped and the vehicle would start to crawl forward. During long stoplights the brake peddle will slowly drift to the floor and has to be pumped up. I have taken this to the kia dealer twice and the first time was treated like i was an idiot they did a cursory inspection and said there was nothing found and returned the vehicle to me. I left and drove the vehicle for about a week and found that at almost every stoplight it would do the same thing loose breaking and begin to roll forward. I then took it to an independent mechanic "in & out auto" he stated to me there was break loss and peddle movement to the floor and recommended i return it to the dealer. I did so the next day explaining what i was told so they had a different mechanic look it over and he was able to duplicate & make the vehicle do the same thing "but" they kia said there was no need of repair and this is normal again sending me home. This is very disconcerting especially in traffic and also i noted on reversing at a store parking lot the breaks faded when pedestrians were walking behind my vehicle. This is a safety concern for not only myself but other drivers and pedestrians. I have kias paperwork showing both trips to their shop with nothing being done to fix this problem. Thank you for your time. |
| Vehicle Mileage at Failure | 30988 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ANCHORAGE , AK |
| VIN pattern | 5XYKTCA68CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |