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2012 KIA SORENTO Service Brakes, Hydraulic Problems, Complaints and Defects

Issue ID	901549
Internal NHTSA #	10443650
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SORENTO
Model Year	2012
File date	21/12/11
Component	SERVICE BRAKES, HYDRAULIC
Product type code	VEHICLE
Description of the problem	While coming to stop at intersection or pulling into parking lot space at low speed, i could hear and feel brakes grinding to a complete stop, upon releasing the brake pedal i could hear and feel what i believe to be the calipers grinding as they release. It happens whenever i come to a stop or when i am able to drive forward upon release of the brakes. I feel unsafe driving this vehicle. This noise occurred just after 10000 miles. Before this quiet and smooth braking. On january 11, 2012 i took the vehicle in and service desk person said the service manager would like to test drive the vehicle. I observed the service manager drive out of lot and after about 20 minutes service manager walked back in and talk with service desk person. After three hours of waiting the service desk person informed me the service manager did hear the noise from the brakes and apparently they were in contact with kia corp. Thru e-mail concerning this matter to see if the manufacturer will cover the repairs. After a while i was informed by the service desk that kia has been receiving numerous complaints concerning grinding noise from brakes, and that they are working on the problem, and i would have to wait until then for a solution, also per kia so said the desk person (vehicle is safe to drive until a solution can be found.) i have lost confidence in this vehicle and feel one day it may not stop at all. I respectfully request a quick review of this matter and hopefully a quick solution.
Vehicle Mileage at Failure	10000
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	MEDINA, OH
VIN pattern	5XYKUDA26CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	5
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5HD1CY3157K413648 YV1MK385972010031 JF1VBHK63SG014365 VF1CR1J0H34844136 WDB4613332X299596 1T9BA1713XC517167 YV1PWA2BCH1022146 YV5X1G1D8GD203882 JTFRX1BP678904111 WDC2533642F368546 1T9BA1T13XC517167 XLRAEL3700L456568

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2012 KIA SORENTO Service Brakes, Hydraulic Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Service Brakes, Hydraulic Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?