| Issue ID | 1681374 |
| Internal NHTSA # | 11348437 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 21/07/20 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | I purchased a kia sorento on july 21 2020 after test driving the vehicle the air bag light popped on the sales man took it to one of their on site employees and they hooked up the code device no codes appeared so he suggested its just a sensor problem and told me it shouldn't be much take it to a kia dealership. I did in which couldn't get in to see the service department until today in which i had to pay out of pocket for a diagnostic test and they found that the ods mat was faulty. I told the service guy that the car lot took the seats out to clean the suv for sale and he told me they damaged or broke the ods mat. I contacted the seller and stronger expressed my feeling about my vehicle is no longer safe to drive and the only thing he said to me is my payment due august 31 today is the 10th and this replacement will be over 2300 that i can't afford and the vehicle is no longer safe for me and my daughter. I really feel they knew it was a problem with the air bag and just tried to make a sale saying it was a sensor issue that kia will have to reset. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TUSKEGEE INST, AL |
| VIN pattern | 5XYKT3A19CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |