| Issue ID | 961950 |
| Internal NHTSA # | 10495160 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 24/10/12 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I purchased a 2012 kia sorrento with 24 miles on 12/20/11. 10/24/12-i was driving up a hill with a line of cars behind me and students walking behind me my vehicle just stopped. I was forced to back down the hill. I had gone to visit my son in college and as soon as i go there i had to turn around and go home. I was 160 miles from home and didn't want to risk breaking down on the interstate in the dark. I took the vehicle to dealership 11/1/12-transmission was installed-vehicle was kept a week. Our first replacement transmission. 1/1/13-my husband was driving and lost acceleration. We took the vehicle to dealership. Week 1-our 2nd new transmission installed. We called about vehicle and was told that they installed transmission but that it still wasn't working correctly and that they were speaking with the manufacture. They needed to put in a 3rd transmission. Another week past. End of week 2-stopped in to check on vehicle and was told that they needed to put in yet another transmission and this transmission would be coming directly off the manufacture floor. Once completed this will be the 4th new transmission in this vehicle. The dealership has had the vehicle this time for 27 days as of 1/29/12 and it's still not fixed. After the issues with the transmission the first time, i did some research and found that there were issues with transmissions in the 2011 kia sorrento. There is obviously something seriously wrong with this vehicle. The dealership has spoken with the appropriate people at kia to resolve this problem numerous times unsuccessfully and i have lost all confidence in this vehicle. I notified the manufacture and filed complaint. 5 total transmissions and over 30 days in the shop.. It's time for kia to step up and make this right! |
| Vehicle Mileage at Failure | 21500 |
| Number of Occurences | 5 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SOUTH CHARLESTON, WV |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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