| Issue ID | 884737 |
| Internal NHTSA # | 10428112 |
| Manufacurer | KIA MOTORS CORPORATION |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 22/07/10 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | When starting vehicle with the start button, there is a loud popping sound and the vehicle either wants to lung forward or backwards in the park position, took the vehicle back to the dealer the first time, i'm told that until they actually hear the noise they cannot detect what is causing it since no check engine light comes on they did nothing since they didn't hear the noise. Took vehicle back second time as now the sound is getting louder and the lunging is more prominent , as the service manager was checking the vehicle in she started vehicle and heard the pop sound, said kia put out an update for a part under the dealership recall number sa087 and that other vehicle that were brought in for the same reason were updated and they had no other vehicles come back after the updates installed. I was relieved to know that finally, something will be done, unfortunately, i received the vehicle back after the update and it is still doing the same thing. It does not do this every time i start the vehicle, however, it is playing on my nerves every time i go to start it i close my eyes and pray it is not going to happen again, it did and still does. I did file a case directly with kia direct whereas they are monitoring it, i saw where there are other people having this same problem. You purchase a brand new vehicle assuming you have peace of mind and i am scared to even get in this vehicle. Called the dealership, and wants to set up yet another appointment, this is a great inconvenience, back and forth only to be told they cannot find anything. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JEFFERSON HILLS, PA |
| VIN pattern | 5XYKUDA25CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |