| Issue ID | 1015064 |
| Internal NHTSA # | 10546712 |
| Manufacurer | Kia Motors Corporation |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 22/09/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Follow-up: nhtsa id number: 10544920 after a single conversation with kia consumer affairs, i was told to immediately contact a dealer for diagnostic. I chose a new "closer" dealership that where i purchased the vehicle. Stated i had a kia case #, i arrived and in a little over an hour, my vehicle was repaired, that is great job on the technicians part, but there was no discussion about whether this is a chronic issue or not and no discussion other than, the "pin which holds the vehicle in park was broken". Some background: i purchased the vehicle july of 2011, had the first shifter assembly replaced due to "broken part" in march of 2012, now in sept of 2013, i had the shifter assembly replaced again. Before leaving the parking lot, i called kia consumer affairs again and was told that i needed to speak to the next level up kia consumer rep, but what i wanted was to make sure my vehicle was safe to drive off the lot (my children refuse to get in the vehicle fearing for their safety). That evening i received a call and the gentleman was nice and apologetic, but not helpful and now my case is resolved. I mentioned the multiple shifter assembly replacements and if there is a chronic problem and was told i would receive a follow-up call, but never did. Seems like a chronic issue that kia needs to resolve or someone will seriously get injured if not already. So far, it might be easy to determine, but i am not even 30% satisfied with this vehicle and it will be the last kia i ever purchase and it is safe to say that i do not recommend the brand to anyone either. I feel fortunate to be able to drive a newer vehicle with a warranty, but if i had the option to get rid of it, i would today. So far over the 2 years i have owned this vehicle, i have had it to a dealership for at least 6 different non-recalled issues and have lost over 4 days worth of pay... Frustrating! |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PITTSBURGH, PA |
| VIN pattern | 5XYKT4A60CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |