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2012 KIA SORENTO Exterior Lighting Problems, Complaints and Defects

Issue ID	1417938
Internal NHTSA #	11040118
Manufacurer	Kia Motors America
Brand	KIA
Model	SORENTO
Model Year	2012
File date	07/08/17
Component	EXTERIOR LIGHTING
Product type code	VEHICLE
Description of the problem	Issue #1: the lf headlight assembly on my vehicle even after being repaired and then replaced continues to stop working. In august 2017, my lf headlight started intermittently going out and by september 2017 failed permanently. I checked the light bulb which wasn't the issue and found that the connector to the bulb was burnt out with one of the prongs melted. I cut off the end and replaced it with a new socket (a h8/h11 headlight wiring harness socket - dorman# 84783). After replacing the socket, i drove my vehicle a couple days and lf headlight failed once again. First shutting off intermittently and then completely. I then took the vehicle to my local dealership, darcars lanham kia, 9020 lanham severn rd, lanham, md 20706. The dealership said the headlight assemble had a short and had to be replaced. I drove the vehicle home, ordered a new headlight, installed it and then drove my vehicle for a couple more days. Once again, the headlight started to fail intermittently, so i took the vehicle back to the dealership again. The new headlight failed completely while at the dealership. The dealership is now asking me to buy another headlight assembly while they reach our to kia to identify any other possible causes for the failure. Issue #2: in september 2017, both the lf and rf fog lights started also failing intermittently. At the dealership, they say that pieces of the housings for both fog lights have fallen into the lighting area and are hitting the light bulbs causing them to intermittently go out. And, of course my expense extended warranty doesn't cover the lf headlight nor the fog lights! My vehicle has about 85,000 miles and the premium warranty which last up to 100,000 miles is completely useless. So now, my vehicle now only has one working headlight and its a relatively new vehicle!
Vehicle Mileage at Failure	81000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	UPPER MARLBORO, MD
VIN pattern	5XYKWDA23CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	55
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WP0AA0955GN155642 KMHM24AC0SA087144 YV1XZEFV0P2091395 3VWVV21C76M419073 SALVA2AC5DH755944 MR2KC3F3801431529 4JGFF5KE8NA773794 WF0KXXGCBKEJ83997 WF0KXXERJKDU42596 WVGZZZ5NZCW066404 WBA2M3105JVA54914 ZAR95500001202176

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2012 KIA SORENTO Exterior Lighting Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Exterior Lighting Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?