| Issue ID | 1689046 |
| Internal NHTSA # | 11354182 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 02/09/20 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia sorento. The contact stated that when the vehicle was started, there was smoke coming from the rear of the vehicle. The vehicle was taken to greenway kia of rivergate, 1536 gallatin pike n, madison, tn 37115, but was not diagnosed or repaired. The contact mentioned the dealer only completed an oil change. The contact also stated that while driving, a very bad knocking noise occurred that was coming from the engine. The vehicle was towed back to the same dealer and was diagnosed that the engine needed to be replaced. The vehicle was not repaired due to the repair fees. The contact mentioned that the vehicle was just purchased sometime in february from the same dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. |
| Vehicle Mileage at Failure | 100000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MADISON, TN |
| VIN pattern | 5XYKTDA21CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |