| Issue ID | 1588639 |
| Internal NHTSA # | 11241352 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 26/07/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | July 2016, while hwy driving my 2012 kia sorento (v6) (@69,000 mileage) the car abruptly stopped & smoldered (police called fire dept). Car was inoperable, towed to shop & then to kia dealership who advised that radiator cap melted & they found "metal in coolant & the engine" (as noted on the kia dealerhship documentation). He said he never saw such a thing. Dealer said engine needed replacement because of the metal found in engine & metal likely caused overheating which melted rad cap. Kia dealer installed new radiator & a used engine (w/43k mileage), costing me $14,000. The car has continued to make a knocking noise and recently 7/2019, @122k miles again smoldered & lost power. Radiator cap again "melted" requiring a 3rd radiator replacement. Gauges/dash showed no indication of car overheating. I fear problem is recurring with 2nd engine (same defect). Learned of 2012 sorento recalls for exact issues (metal in engine, overheating/fire, knocking & power loss). Kia dealer (8/2019) informed me only 4 cyl units were recalled for metal in engine & my 6 cyl unit with the same engine-metal issues was not covered by kia recall. I asked if anything related to car use or maintenance would have caused metal to contaminate an engine; dealer said no, problem is unrelated to car use or maintenance and a mfg problem was the only way the metal would show up it. But because there was no recall on the 6 cyl models repair costs were mine. They refused to contact kia. My vehicle has the exact same problem as the 4 cyl models & it's a unique defect known on numerous kia models. Kia dealer acknowledged my impeccable pm & service reord. They admit this problem would not be due to vehicle care or use, & know the problems w/ my 6 cyl are identical to 4cyls. I believe kia may be underreporting the problem & failed due diligence to identify same defects in 6 cyl models. |
| Vehicle Mileage at Failure | 69900 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAVAGE, MN |
| VIN pattern | 5XYKWDA26CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |