| Issue ID | 1569342 |
| Internal NHTSA # | 11217316 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 24/05/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Prior to the date oof 05/24/2019, i contacted the dealership in which i bought the vehicle to ask to set up an appointment because my car was burning oil. This was in june 2018 and at that time i was informed that nothing was wrong with my vehicle and that there was a recall out on the engine i had in my vehicle. Prior to this appointment i had one of my good friends call down and explain to the mechanic what he experienced with my vehicle, as he was a mechanic himself. I ended up paying a bill that day for some minor things. In the beginning of 2019 i got an oul changed and by march we had to add bout 3 quarts. In april 2019 i noticed over the course of about 6 weeks i put 2 quarts in my car. I made an appointment and informed the secretary on the phone about it burning oil. My father ended up taking it to the dealership that day while i was meeting him there with his vehicle. By the time i arrived my vehicle was already done being serviced. However i still managed to speak with the mechanic in which he informed me my engine was on recall and could only be replaced free of charge if the car made a klinking sound or i drove my car to the point my engine seized. I was told this is the only way the engine would be free of charge. To me and my father this didnt seem save as i travel several miles throughout a couple of month span. There are times in which i reach areas that there is no service. I also often times have my daughter with me in which worries me. Similar situation happened in april 2012, 14 months after i bought the kia sorento. I was driving 4 hours to go back home when my vehicle started blowing cold air. Then all of a sudden all my cars lights went on and my vehicle froze up. My car started to smoke. Looking under the hood my oil cap was gone. I ended up getting another one hoping my vehicle would run. It was towed and i ended up buying a new engine. |
| Vehicle Mileage at Failure | 27000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WATFORD CITY, ND |
| VIN pattern | 5XYKTCA6BCGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |