| Issue ID | 1530241 |
| Internal NHTSA # | 11170573 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 17/12/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia sorento. While driving 70 mph, all of the instrument panel indicators illuminated and the vehicle began to shake. Afterwards, there was an explosion underneath the vehicle and all power was lost, including the power steering. The contact was able to steer the vehicle down an exit ramp off the highway. The vehicle was then pushed off the roadway into a parking lot. The contact discovered that the engine was blown and oil spilled out onto the ground. The vehicle was towed to parkside kia (9929 parkside dr, knoxville, tn 37922, (844) 755-6461). The dealer called back three weeks later after they ordered a new engine. The dealer wanted to charge the contact over $1,400 for labor. The manufacturer was called and provided the contact with the phone number to a mental health facility. The failure mileage was 70,000. |
| Vehicle Mileage at Failure | 70000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MERRYVILLE, TN |
| VIN pattern | 5XYKT3A17CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |