| Issue ID | 1503379 |
| Internal NHTSA # | 11139159 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 05/10/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia sorento. While the vehicle was idling at a red light, it stalled and could not be restarted. When the contact attempted to restart the engine, it made a ticking sound, but did not restart. The vehicle was towed to an independent mechanic who stated that there was no oil in the vehicle even though the oil was changed recently. There was no warning indicator illuminated regarding an oil shortage. The mechanic also stated that there were no engine leaks; however, the engine needed to be replaced. The contact went back to the shop that performed the recent oil change, but they had incomplete records of the oil change, even with the contact having a receipt. The dealer (grieco kia of delray beach, 2255 s federal hwy, delray beach, fl 33483, (866) 858-7513) was contacted and stated that there was an unknown engine recall. The manufacturer was not contacted. The failure mileage was 117,000. |
| Vehicle Mileage at Failure | 117000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DEERFIELD BEACH, FL |
| VIN pattern | 5XYKU3A63CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |