| Issue ID | 1482432 |
| Internal NHTSA # | 11112263 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 03/07/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I started experiencing stalling issues in april 2018, had the dealership that i bought it from inspect it and i was advised to change the crankshaft position sensor and the battery. I changed both and the the motor ran fine for around 3000 miles. I was drivong down the highway at 60mph when the vehicle shut off with no warning, oil lamp or check engine light. The vehicle wouldn't start up after stalling. Towed the vehicle to my brother's house, tried to start it a few days later, when it cranked over there was a horrible screaching sound followed by knocking from the engine. Towed the car into kia in waco and they have denied repairs because my vehicle isn't covered under the recall. I recieved the run around regarding what exactly is broken. The only answer i get is "we know its got broken parts onsode, but we don't know what." i believe that they didn't even perform an inspection, just denied based on not recalled under vin. Kia sent me an interim notice as well as another notice stating my engine will be covered for 10 years and 120k miles die to the engine bearing clearance issue. Kia doesn't have a record of notified vehicle owners amd is telling me i'm lying by saying i recieved any notification because they have no record. Its already been proven that kia has hid the defective internal engine parts. I was quoted $7300 for an engine without labor. |
| Vehicle Mileage at Failure | 117000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GRANDVIEW, TX |
| VIN pattern | 5XYKT3A13CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |