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2012 KIA SORENTO Engine Problems, Complaints and Defects

Issue ID	1481446
Internal NHTSA #	11111455
Manufacurer	Kia Motors America
Brand	KIA
Model	SORENTO
Model Year	2012
File date	13/06/18
Component	ENGINE
Product type code	VEHICLE
Description of the problem	We were driving on the 10 east from california heading home to phoenix, az on june 14th. At approx. 12:30pm pst at a cruising speed of 75 mph we approached the long step hill and half way up the hill the engine ceased. We were driving in the left lane and the right lane had many semi- trailer trucks passing us. Luckily we were able to drift the sorento with no engine power to the right side of the safety shoulder- this could have been a situation with my wife, me and my 11 year daughter as fatalities since losing power up fill as semi-trailer trucks pass you by is extremely dangerous and perilous. We had to get a tow truck to tow the kia to an independent mechanic in bermuda dunes. His analysis was the engine would not crank over/no signs of over heating, batter levels in good condition, and engine completely seized. We had to tow the sorento on june 15th to palm springs kia dealership where the car has been up to this report's writing july 15th -- one full month. Kia palm springs ran their test and said the engine did cease up but no "sludge" in the oil hence no oil issues. When i asked for the technician's report- monica at palm springs kia said there was no report available for me to review.. Monica entered a " good will service case" for me . I had to contact kia consumer affairs a total of 10 times before finally an escalated affair manager lyle clark said kia motors inc. Will not be offering any assistance in replacing the engine or any help and that basically i have to take up my case with palm springs kia-- who by the way advised i contact kia consumer affairs in the first place. No ownership, accountability or compassion by kia. Many kia engines are ceasing and one day fatalities will happen. Now i have a broken kia in palm springs and the terrible feeling of being dismissed by kia and they only want me to fix it so they can get paid for this indignity.
Vehicle Mileage at Failure	81598
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SCOTTSDALE, AZ
VIN pattern	5XYKT3A15CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	75
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

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2012 KIA SORENTO Engine Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Engine Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?