| Issue ID | 1400959 |
| Internal NHTSA # | 11015830 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 10/08/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On 08/10/12017 while driving my 2012 kia sorento on i-40. I heard a "rattling noise" from the engine. As i slowed down the sound got louder. I turned on a side street into a safe area and parked my vehicle. There was smoke coming from under my hood. I opened the hood and saw 2 small patches of fire. I was able to put them out, then ran to a best western hotel and asked for a fire extinguisher in case a fire would erupt again. I researched and discovered that on 03/17/2017 kia announced a recall for 2012 sorentos. Kia's recall: sc147: " bearing wear may result in engine seizure" this is on kia's, nhtsa's , pbs and forbes websites. [ nhtsa campaign # 17v224000 "machining errors during the engine manufacturing process may cause premature bearing wear within the engine"] i contacted kia's consumer affairs # and the person told that my 2012 kia sorento was not eligible for the recall. He said my vin # was not part of the recall. I had just returned with my family 1 day prior from a trip to mobile, al. (1500 miles round trip). On 08/12/17 i had my vehicle towed to battleground kia where the advisor & technician showed me the problem a "thrown rod". This hole is 3" to 4" diameter. (pictures attached). I asked what could have caused the rod to be thrown? I had my oil changed on schedule the latest was 07/26/2017. This vehicle has 123,937 miles on it. He replied he didn't know what caused it. On 08/15/2017 i was informed that to replace the engine with a used one with 99,000 miles was $6400 plus labor. [that is about 24,000 miles less than mine current mileage with the same potential problem lingering to happen again] it is obvious that the problems with the recall engines are identical with mine. I would like kia manufacturing to replace my defective engine with a new engine and rental vehicle at no cost to me. I'll like to partner with the local dealership to rectify this. Updated 08/31/2017*js |
| Vehicle Mileage at Failure | 123937 |
| Number of Occurences | 1 |
| Source of the issue | FORWARDED FROM A CONGRESSIONAL OFFICE |
| City and State | GREENSBORO, NC |
| VIN pattern | 5XYKT3A13CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | FWD |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |