| Issue ID | 1386824 |
| Internal NHTSA # | 11000841 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 14/06/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 kia sorento. While driving on the highway, the motor seized. The vehicle was unable to be driven and was towed to an independent repair shop who indicated that the vehicle needed to be serviced by an authorized dealer. The contact was included in nhtsa campaign numbers: 17v224000 (engine and engine cooling) and 15v626000 (power train), but the contact was unable to receive the remedy and parts for the recall repair. The vehicle was towed to medved kia (11201 w interstate 70 frontage rd n, wheat ridge, co 80033, (303) 421-0100). The contact was waiting on a response from the manufacturer to provide a remedy for the two recall repairs. The manufacturer stated that they would respond, but the contact had not received the repairs since june of 2016. The approximate failure mileage was 104,000. Parts distribution disconnect. |
| Vehicle Mileage at Failure | 104000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | DENVER, CO |
| VIN pattern | 5XYKT3A69CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |