| Issue ID | 1371941 |
| Internal NHTSA # | 10979270 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 17/04/17 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Bought my sorento brand new. Have had for 5 years and have 1 year left on loan. I have records of taking vehicle to dealership and had several complaints of hearing rattle like a paint can.. Yet they blew me off. Gave me poor excuses for reasoning and stated this was normal sound.. I felt that there was an issue yet believed the technician over my concerns.. Noises cont for couple years yet nothing got worse. Then she. I was at 128 k miles kia sends out the extended warranty letter and i took my vehicle to another dealer to get an understanding that this isn't a normal sound and that there was something seriously wrong yet they believed a engine flush would get rid of carbon build up and all would be good.. After paying out of pocket for this nothing changed and i got little to no assistance w the new dealer i trailed. I don't to drive the vehicle bc i had no options. No money left to fix my car in which cast me monthly... Repaired all things needed by the kia book and as required by servicing w fuel additives as recommended yet now i have a complete blown engine. Still owe and now fighting to get kia to help me. The recall letter isn't out yet there is expected a recall.. I now have 141k miles and need help.. I'm lucky that we were not hurt.. Our engine blew in the mountains.. Took me aaa.. 150 bucks and 6hrs to get home w friends assistance.. |
| Vehicle Mileage at Failure | 141000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | LANCASTER, OH |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |