| Issue ID | 1369503 |
| Internal NHTSA # | 10971238 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 07/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I used mobile one 5w30, i used kia oil filters (2 generic), i had 44,516k miles on it on august 7, 2014. I did 8 oil changes. My car was running perfectly fine. No white or black smoke, no dashboard lights, not sluggish, nothing and the engine seized without warning. I was on the highway doing about 65 when i heard a fluttering noise that very quickly turned into a knocking noise. I could barely pull over without almost getting hit twice. I had it towed to the dealership and they said i never did any oil changes and there was approximately 20k miles worth of sludge in my engine. My oil was changed around march 7, 2014. Kia motors down right refused to even lol at it. I hired and attorney who wrote a demand letter and 4 months later they down right refused to fix it under the warranty. My car sat in my driveway for over 15 months. I reported this to nhtsa back in late 2012 early 2013. I wore a letter to the owner of the dealership and she put a used engine in it and paid for half. Needless to say i'm happy i have my car back but i don't trust it. I have the top of the line sx awd and i also added the ambient lighting and tinted the front windows. I love my car but feel i should be compensated for the shear hell and huge financial burden it has caused my family. I've had it back since november 12, 2016 and the financial burden is still haunting my family. |
| Vehicle Mileage at Failure | 44516 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TOWNSEND, MA |
| VIN pattern | 5XYKWDA23CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 65 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |