| Issue ID | 1324633 |
| Internal NHTSA # | 10914515 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 03/10/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | On my way to work i hear a loud pop. Then after that i could hear a knocking noise every time i accelerated. I had the car towed to the dealership i bought the car at. I was told i had a rod knocking, if i could provide proof of oil changes every 7500 miles they would see if kia would cover this. My oil is changed every 5000 but done at home not a dealership or lube place. I did not keep my receipts of oil and filter bought. Therefore i was out of luck. They could get a rebuilt motor for $6100 with a year warranty. But, they could not find a used motor. The general manager at the dealership was so rude to me on the phone and even used foul language. He said that i had never serviced my car which is nowhere near the truth. |
| Vehicle Mileage at Failure | 118200 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPLES, TX |
| VIN pattern | 5XYKT4A62CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 15 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |