| Issue ID | 1258464 |
| Internal NHTSA # | 10823740 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 30/01/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I first bought my vehicle from a used lot still very well condition all service records car fax, etc a few months later i had issues with the system turning lights on an a weird engine noise, i brought it into a kia delareship only to be laughed at by the service team over the phone because they hadn't realized i had picked up the line, they told me this was all normal fixed the "problems", and sent me on my way out. I called several times after that to tell them i didn't think the engine noise was correct and they told me it was normal wear and tear, a few months later my entire car shut off while on an expressway with my self pregnant and my 2 year old son. It is now at the shop and they are asking for extensive information and service records which i have and are being very odd about my vehicle and when they will know the problem. Please be careful when buying from kia, i could have been seriously injured with my children. Trading in once the issue or engine if it even gets fixed. Scared to death. |
| Vehicle Mileage at Failure | 41000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NRH, TX |
| VIN pattern | 5XYKT3A63CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |