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2012 KIA SORENTO Engine And Engine Cooling Problems, Complaints and Defects

Issue ID	874543
Internal NHTSA #	10418873
Manufacurer	KIA MOTORS CORPORATION
Brand	KIA
Model	SORENTO
Model Year	2012
File date	01/06/11
Component	ENGINE AND ENGINE COOLING
Product type code	VEHICLE
Description of the problem	The problem i am having is intermittent. When i push the start button sometimes the car the lunges backwards while the car is still in park it only does this when i am starting the car. It also makes an audible noise at the same time it is " buck jumping". I have taken it to the dealer several times an on the first visit they heard the noise and figured it was the starter. They put in a new starter and i am still having this problem. The transmission also seems to slip during city driving but it is very subtle. Now after about the fifth time being in the shop every time they say they can't reproduce my description of the problem to make a diagnosis so they can't fix it. However, they have already heard the problem because they put in a new starter and told me if the problem persists to bring it back. On one of the visits they rewired the electrical parts to see if it was an electrical problem and it was not. I am afraid that one of these days the car is actually going to move out of park and hit something. Every time i push the start button i hold my breath and go stiff because when it "acts" up the whole car jumps backwards as if it is trying to shift itself in reverse and the noise was described as the starter is hitting the flywheel or some other terminology i can't recall. I always pick my car up from them without it being repaired because they continue to say they were unable to reproduce the problem, but how is it that as soon as the same day of picking my car up or within the next few days my car starts jumping when i push the start button. The dealership has kept my car a full week on more than one visit and the mechanic has put as many as 85 miles on it starting it frequently and you guessed it - has not been able to reproduce the problem!!!!! Somebody is not forthcoming with the truth.
Vehicle Mileage at Failure	100
Number of Occurences
Source of the issue	PORTABLE SAFETY COMPLAINT FORM (PDF)
City and State	MEMPHIS, TN
VIN pattern	5XYKW4A28CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?
Was medical attention required?
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?
Anti-lock brakes
Cruise control
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KMHBT51VP7U691383 WAUZZZ8K98A033220 WF0NXXGCHNMC69768 W1X8EC3Y8MT082216 1FMJK2AT1LEA53103 WBA5K51050G433121 VWASBFTL0Y1133492 JF2SJAGC9HH499133 JTNBE40K603129325 MALB251ALSM549226 JNRAZ2NY4D9030205 2GNAXJEV1J6160396

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2012 KIA SORENTO Engine And Engine Cooling Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Engine And Engine Cooling Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?