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2012 KIA SORENTO Electronic Stability Control Problems, Complaints and Defects

Issue ID	975131
Internal NHTSA #	10508127
Manufacurer	Kia Motors Corporation
Brand	KIA
Model	SORENTO
Model Year	2012
File date	05/04/13
Component	ELECTRONIC STABILITY CONTROL
Product type code	VEHICLE
Description of the problem	My family and i (wife, 4 year old daughter and 9 month old daughter) had just exited the freeway and entered our housing complex. While driving through the neighborhood our vehicle's engine as well as all electrical components turned off. We were in motion at the time it turned off. We had another vehicle behind us, but luckily they saw our vehicle slowing down and drove around us. My wife was driving and stated everything locked up and, as expected, she had to muscle the steering to pull to the side and out of the way of traffic. The brake pedal was also depressed all the way to the floor, and had no abs. We had to wait for the vehicle to come to a complete stop then put the vehicle in park and start the engine back up. I initially told my wife to put it in neutral but after trying that, it did not work. After we got the vehicle back on we drove straight home. I contacted citrus kia that day and told them what had happened. I was told that they have not heard of that issue and would have no way confirming what happened unless it did it while they were inspecting it. My vehicle was being serviced from 4/10/13- 4/13/13. The end result is that they could not locate the problem but did do a number of inspections to "hopefully" prevent the problem from re-occurring. They told me there is nothing more they could do as they have no way of actually verifying why the vehicle shut off while in motion. As of this writing i was advised i could come down and pick up my vehicle, but will refuse until the problem is found and resolved, as this is my wife's vehicle and i do not want this same problem happening and it resulting in a injury or fatal collision. I have read edmunds. Com (http://townhall-talk. Edmunds. Com/direct/view/. F13b7ca/40) and see similar complaints with no resolution. Please please help.
Vehicle Mileage at Failure	18500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	EASTVALE, CA
VIN pattern	5XYKW4A23CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KM8R3DGE3PU495896 WP1AG295XHLB81787 WDDXJ7JB8FA009400 6X9UN1B0X6P023595 PM1VA74090VB51864 WDC1660572A071316 2C4RDGBG1FR613032 VF7VZZKXZNZ045718 JT121JK1800007212 16653202541353768 WMW31GA0XS7R42887 LSJW74U36NZ181897

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2012 KIA SORENTO Electronic Stability Control Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Electronic Stability Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?