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2012 KIA SORENTO Electrical System Problems, Complaints and Defects

Issue ID	975133
Internal NHTSA #	10508127
Manufacurer	Kia Motors Corporation
Brand	KIA
Model	SORENTO
Model Year	2012
File date	05/04/13
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	My family and i (wife, 4 year old daughter and 9 month old daughter) had just exited the freeway and entered our housing complex. While driving through the neighborhood our vehicle's engine as well as all electrical components turned off. We were in motion at the time it turned off. We had another vehicle behind us, but luckily they saw our vehicle slowing down and drove around us. My wife was driving and stated everything locked up and, as expected, she had to muscle the steering to pull to the side and out of the way of traffic. The brake pedal was also depressed all the way to the floor, and had no abs. We had to wait for the vehicle to come to a complete stop then put the vehicle in park and start the engine back up. I initially told my wife to put it in neutral but after trying that, it did not work. After we got the vehicle back on we drove straight home. I contacted citrus kia that day and told them what had happened. I was told that they have not heard of that issue and would have no way confirming what happened unless it did it while they were inspecting it. My vehicle was being serviced from 4/10/13- 4/13/13. The end result is that they could not locate the problem but did do a number of inspections to "hopefully" prevent the problem from re-occurring. They told me there is nothing more they could do as they have no way of actually verifying why the vehicle shut off while in motion. As of this writing i was advised i could come down and pick up my vehicle, but will refuse until the problem is found and resolved, as this is my wife's vehicle and i do not want this same problem happening and it resulting in a injury or fatal collision. I have read edmunds. Com (http://townhall-talk. Edmunds. Com/direct/view/. F13b7ca/40) and see similar complaints with no resolution. Please please help.
Vehicle Mileage at Failure	18500
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	EASTVALE, CA
VIN pattern	5XYKW4A23CGXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDDGF4HB0CR218066 WBA15BZ070N250078 VF1VY0A0MUC253190 WDB12322312113500 VF3DD9HP0DJ771942 2GKFLTE31F6244332 WVWZZZ3CZ7P047353 WDD2050832F778155 3MW69CW04S8F76298 MKZB3A1H2SJ140214 5YJ3E1EA2NF131848 W0L0ZCF3561076983

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2012 KIA SORENTO Electrical System Problems, Complaints and Defects, Recalls and Failures

2012 KIA SORENTO Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?