| Issue ID | 1232205 |
| Internal NHTSA # | 10785518 |
| Manufacurer | Kia Motors America |
| Brand | KIA |
| Model | SORENTO |
| Model Year | 2012 |
| File date | 21/10/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | After sitting for two days, the unit wouldn't respond to smart key. Initially thought smart key battery was dead. I replaced battery in smart key, but the vehicle still wouldn't respond. I had to use mechanical key to unlock and enter unit when i noticed that neither the interior lights were working nor would the 'start' button activate engine or any auxiliary functions. Boosted unit and took to a nearby shop. Shut off engine and waited a few seconds, and it did restart; but left with shop to see if battery had a bad cell (the reason it wouldn't start). The shop indicated that both the alternator and battery needing replacing. The shop supervisor stated that the alternator wasn't properly charging the battery. I mentioned that the alternator/charge light never came on with me; but he stated that it will not always come on unless the alternator has really gotten bad. Replacement alternator cost $500 (excluding labor) for a unit that is only just over 4. 25 years old, and with only 83,700 miles. |
| Vehicle Mileage at Failure | 83704 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ATLANTA, GA |
| VIN pattern | 5XYKU4A26CGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |